LiveDesk, is a fully featured help desk system, it is an ideal solution for companies with more than one technician who are required to support many users.
LiveDesk has many features to streamline support and help improve customer communications.
LiveDesk allows convenient submission of support requests from users, they can either use the web based help desk - or simply send an email which is then logged straight into the LiveDesk database for staff review.
What sets it apart from other online helpdesks is the ability to remotely connect to your clients network right from inside LiveDesk. It also allows multiple Livechat sessions.
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